Privacy policy

WashCar holds your privacy in a very high regard and finds it quite important. Please read our Privacy Policy before you enter this website. If you will not accept the terms of our Privacy Policy, we must ask you to leave the site.

We have compiled this privacy policy to better serve those concerned with how their personal information is being used online. Personal information is information that can be used on its own or with other information to distinguish, contact, or find a single individual, or to identify an individual in context. Please read about our privacy policy to clearly understand, how we gather, use, protect or otherwise handle your personal information within our website.

What kind of personal information do we gather through our services, our website or app?

Information on our website mostly is there so you can access information about our purposes without you needing to give any personal data. However, when booking services or registering, you will be asked to provide your legal name, email address, phone number, legal address, car details or other information relevant to our services.

When your data will be collected?

We gather your data only from you when you register on our site, place an order, sign up for our newsletter or enter your information on our website.

How your data will be used?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features.

The collected information will possibly be used to allow us to offer a better service to you in responding to your customer service requests; to personalize your experience and to allow us to deliver the type of services in which you are the most interested; to organize a contest, promotion, survey or similar website feature; to ask for ratings and reviews of services or products; to contact you about your questions (live chat, email or phone inquiries).

How your information will be protected?

Our website is scanned regularly for security problems and other vulnerabilities in order to make your usage of our site as safe as possible. We scan for malware regularly.

Your personal information is contained behind secured networks and is only accessible by few specialists who have access rights to our systems. They are completely required to keep all the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

We implement a number of security measures when a user places an order or enters, submits, or accesses any information to maintain the complete protection of your personal data.

All transactions are processed through a gateway provider “Stripe” and are not stored or processed on our servers.

Your personal data are never transferred outside WashCar or its subsidiaries, affiliates or reliable partners.

Will 'cookies' be used?

Yes – sometimes. Cookies are small files that are transferred to your computer's hard drive by website or its service provider through your Web browser (if you allow that). These files enable the website’s or service provider's systems to recognize you by capturing and remembering certain information. For example, we will use cookies to help us remember and process the items in your shopping cart. They can also be used to help us better realize your preferences based on previous or current site activity, which helps us to supply you with better services. We also use cookies to help us gather data about site traffic and site interaction so that we can learn and offer better site experiences and tools in the future.

So cookies are used to: Help remember and process the items in the shopping cart; Understand and save user's preferences for future visits; Keep track of advertisements; Compile aggregate data about site traffic and site interactions. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you every time a cookie is being sent, or you can choose to turn off all cookies. You can do this through your browser settings. Since each browser is a little bit different, look at your browser's Help Menu to learn the correct way to modify your cookies.

If you disable cookies, some of the features that make your site experience more efficient may not work properly.

Third-party disclosure

We do not sell, trade, or otherwise transfer your personal data to outside parties without providing users with notice in advance. This does not include website hosting partners and other parties who help us with operating our website, managing our business, or serving our users, so long as those parties agree to keep the information completely confidential. We may also release information when its release is needed to comply with the law, to execute our site policies, or protect rights, property or safety of us or other persons. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses. Also some of the servers used to maintain the wash.car website may be situated outside the EU or EEA.

Third-party links

We do not include or offer third-party products or services on our website.

Google

Google's advertising requirements can be summed up by Google's Advertising Principles. Their purpose are to provide a positive experience for the users. https://support.google.com/adwordspolicy/answer/1316548?hl=en

We use Google AdSense Advertising on our website. Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may decline the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

We have implemented the following:

• • Remarketing with Google AdSense
• • Demographics and Interests Reporting

We, along with third-party vendors such as Google use first-party cookies and third-party cookies or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

Opting out

Users can decide how Google advertises to them by using the Google Ad Settings page. Alternatively, you can opt out by checking the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

We agree to the following:

Users can visit our site anonymously/incognito.

As this privacy policy is ready, we will add a link to it on our home page in the footer.

You will be notified of any Privacy Policy changes on our Privacy Policy Page.

You can change your personal information:

• • By e-mailing us;
• • By calling us on phone;
• • By logging in to your account;
• • By contacting us.

How does our site handle Do Not Track signals?

We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

Does our site allow third-party behavioral tracking?

It's also important to note that we allow third-party behavioral tracking.

Children Online Privacy

We do not specifically market to children under the age of 16 years old.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy culture for us and the concepts they include have played a significant role in the development of data protection laws around the globe.

Understanding the Fair Information Practice Principles and how they should be implemented is a critical step to comply with the various privacy laws that protect personal information.

In order to be in line with FIP Practices we will take the following responsive action, should a data breach ever occur:

We will notify you via email or in-site notification within 7 business days.

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

• • Send information, respond to inquiries, and/or other requests or questions
• • Process orders and to send information and updates pertaining to orders.
• • Provide you additional information related to your product and/or service.
• • Market to our mailing list or continue to send emails to our clients after the original purchase has occurred.

To be in accordance with CANSPAM, we agree to the following:

• • Not use false or misleading subjects or email addresses.
• • Identify the message as an advertisement in some reasonable way.
• • Include the physical address of our business or site headquarters.
• • Monitor third-party email marketing services for compliance, if one is used.
• • Honor opt-out/unsubscribe requests quickly.
• • Allow users to unsubscribe by using the link at the bottom of each commercial email.

If at any time you would like to unsubscribe from receiving future emails then follow the instructions (at the bottom of each email) and we will promptly remove you from ALL our correspondence.

Other provisions

This site may contain links to other websites. WashCar is not responsible for the contents or security of any other websites.

WashCar is continuously developing its websites and may at any time revise the terms of this Privacy Policy by updating it.

Contacting Us

If there are any questions regarding this privacy policy or if you wish to correct or delete any of the personal data we hold about you, then please contact us using the information below.